Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Makercharm.

PERSONAL INFORMATION WE COLLECT

When you visit our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to our Website, and information about how you interact with the Website. This automatically collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For more details about cookies and how to disable them, visit All About Cookies.
  • Log Files: These keep track of actions occurring on the Website and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Website.

When you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number. We refer to this as “Order Information.” When we mention “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information generally to fulfill any orders placed through the Website (including processing your payment details, arranging for shipping, and providing invoices and order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • When in line with preferences you’ve shared with us, provide information or advertisements related to our products or services.

We use Device Information collected to help screen for potential risk and fraud (particularly your IP address) and generally to improve and optimize our Website. This includes generating analytics on how customers browse and interact with the Website and assessing the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information, as needed for our operations, such as using third-party shipping services: UPS, USPS, FedEx.

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

DATA RETENTION

When you place an order, we will maintain your Order Information for our records unless and until you request us to delete this information.

CHANGES

We may update this Privacy Policy periodically to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you via email and/or a prominent notice on our website before changes take effect and will update the “effective date” at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when posted on this page.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us by email at [email protected].